No matter the brand of equipment you have, we create tailor-made maintenance solutions to suit your every day needs.
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Tailor Your Maintenance Services
What’s important to you when it comes to maintaining and servicing your equipment? We have redesigned the way we offer our services to match your equipment’s needs and requirements.
Essentials
Are there essential activities that need to be carried out to comply with legislation? We can cover all basic maintenance tasks to ensure compliance and increase the lifecycle of your equipment.
What can I choose
Service visits based on usage
Choose when we come
Advance booking of visits
Maintenance Service
Performance
Is optimising performance a key requirement for your building? We have options to ensure you get the most out of your equipment.
What can I choose
Availability guarantees
24/7 Connected Services
Asset management
Maintenance Service
Repairs and breakdowns
Do you want to increase the uptime of your equipment? Our offering covers a range of options designed to provide peace of mind.
What can I choose
Callout coverage
Varied levels of repair coverage
Response times and service hours
Maintenance Service
Communication and interactions
Do you need to stay up to date on the status of your equipment? We have a range of online tools to keep you informed, no matter where you are.
What can I choose
Contract management
KONE Online™
KONE Mobile™
Maintenance Service
Why Choose KONE?
CUSTOMISED PLAN FOR YOUR EQUIPMENT
Our wide range of maintenance services will match your needs. Instead of fixed service packages, you can choose to include the service elements you feel suits you the best.
PROFESSIONAL SERVICE WHENEVER YOU NEED IT
The KONE Customer Care Center provides you and your end users with 24/7 support for any equipment-related issues and can dispatch a service technician to resolve your problem.
EXPERT HELP FROM SKILLED TECHNICIANS
Our service technicians are dedicated and highly trained professionals who keep your elevators, escalators, and doors working smoothly and safely and are backed by local and global technical experts.
How we serve you
“I need reliable equipment that has a long lifetime.”
We work with you to create an individual maintenance plan for your equipment, based on your needs as well as technical information from the equipment usage data.
“If there's a break down, I want it running again as soon as possible.”
With the most commonly used spares carried in our vans and 24 hour parts delivery, we are well placed to get your equipment back up and running quickly with minimal disruption.
“I want to know what’s going on, no matter where I am.”
With our digital tools, you are kept up to date on all maintenance work, including what work has been carried out and how the service has been delivered.
Maintenance Service
INTELLIGENT SERVICES FOR ELEVATORS AND ESCALATORS ARE HERE
What does the future of maintenance and service look like? Click the arrow to watch the video and find out!
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