KONE Residential life

What is predictive maintenance?

In short, it’s a service that uses AI-based analytics to identify and fix potential issues in your elevators and escalators before they cause problems. Our predictive maintenance is called KONE 24/7 Connected Services.

Home is where the reliable elevator is

Everyone expects their home to be a sanctuary, free from hazards and hassle. Even the slightest problem may cause a crack in this sense of security. By making elevators significantly more reliable and safer, predictive maintenance is a real game-changer for residential buildings.

Safety and convenience for residents:

Avoid unpleasant surprises and maintain a sense of security.

Less call-outs, less complaints:

24/7 monitoring coupled with preventive maintenance reduces call-outs in average by 28% and keeps your residents satisfied.

Efficiency and readiness:

Automatic issue reporting saves time and keeps you up to date and able to address residents’ questions.

Prolonged elevator lifetime:

Tackling of problems early helps to avoid damaging breakdowns.

“When an elevator is working, no one is walking around going, ‘Great! This is working!’ but once it goes out of service it becomes a catastrophe. But with KONE 24/7 Connected Services, all this is minimised.”

Sebastian Warnsman, Business Development Manager, KONE Germany

Contact us

Sample form

How can we help you?

If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.

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+64

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Equipment/service type *|Elevators|Escalators|Autowalks|Advanced People Flow solutions

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Predictive maintenance for daily life