KONE Hotel life

What is predictive maintenance?

In short, it’s a service that uses AI-based analytics to identify and fix potential issues in your elevators and escalators before they cause problems. Our predictive maintenance is called KONE 24/7 Connected Services.

Hotel visitors can be critical

Considering the amount of online reviews and social media coverage, the meaning of guest experience is crucial. This is why predictive maintenance is a must-have, if you are looking to ensure a pleasant stay and maintain a good brand image. A sense of reliability is easy to lose and hard to earn back.

Better brand image:

Avoiding major problems means better customer experiences, better reviews, and together with superior service, justifies premium room prices.

Smooth people flow:

Intelligent predictive maintenance reduces disruptions and improves people flow during peak hours.

Less downtime, fewer complaints:

Automatic reporting and analysis of issues makes it possible to reduce downtime and guest complaints.

Optimizing through data:

With cutting-edge data, it’s easier to optimize people flow, prolong equipment lifetime, and make informed investment decisions.

“Hotel visitors are paying for the whole experience. If something goes wrong – it’s no good. In a way, KONE 24/7 Connected Services is like insurance to avoid negative feedback.”

Kristoffer Ekström, Sales Manager, KONE Finland

Contact us

Sample form

How can we help you?

If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.

First name

Last name

Company

Phone (Type the number in international format without spaces, e.g. +647749612345)

+64

Address

City

Postcode

State

I am a KONE customer

My enquiry is about

Equipment/service type *|Elevators|Escalators|Autowalks|Advanced People Flow solutions

Tell us how we can help you, including project / site name, address and other details.

How would you like to be contacted?

I would like to be contacted by phoneI would like to be contacted by emailPlease do not contact me

I would like to receive relevant content from KONE including marketing messages via email

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

Predictive maintenance for hotels

KONE Hotel life

RESIDENTIAL

OFFICE

RETAIL

HEALTHCARE

What is predictive maintenance?

Hotel visitors can be critical

Better brand image:

Smooth people flow:

KONE Hotel life

Less downtime, fewer complaints:

Optimizing through data:

“Hotel visitors are paying for the whole experience. If something goes wrong – it’s no good. In a way, KONE 24/7 Connected Services is like insurance to avoid negative feedback.”

Contact us

Sample form

Cookies

WELCOME TO KONE!