KONE Retail life

What is predictive maintenance?

In short, it’s a service that uses AI-based analytics to identify and fix potential issues in your elevators and escalators before they cause problems. Our predictive maintenance is called KONE 24/7 Connected Services.

Every floor means business

The world has seen an unprecedented growth in online shopping. To keep people coming back to your stores, an inspiring and smooth user experience is imperative. Fending off major malfunctions in your facilities plays a huge role in it. And this is where predictive maintenance comes in.

People and revenue flow uninterrupted:

Fending off disruptions helps to secure people flow at peak hours and keeps visitors happy.

Fewer breakdowns and quick recovery:

Even 50% of the escalator stoppages can be solved with immediate restart due to automatic reporting and analysis.

Data-based investments:

Maintain the value of your property and increase its reputation and desirability in the future.

Better reputation and atmosphere:

Better accessibility and smoother customer journeys means good reputation and more customers.

“KONE 24/7 Connected Services is able to lead me in the direction of the root cause, which would previously have been a bit of a guessing game, relying on little more than personal experience.”

Daniel LaFleur, Mechanic, KONE Canada

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Sample form

How can we help you?

If you're requesting a service call out or repair please contact KONE’s 24/7 Customer Care Centre on 1300 362 022. For general enquiries, please fill in the form below.

First name

Last name

Company

Phone (Type the number in international format without spaces, e.g. +647749612345)

+64

Address

City

Postcode

State

I am a KONE customer

My enquiry is about

Equipment/service type *|Elevators|Escalators|Autowalks|Advanced People Flow solutions

Tell us how we can help you, including project / site name, address and other details.

How would you like to be contacted?

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Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

Predictive maintenance for retail ENVIRONMENTS

KONE Retail life

RESIDENTIAL

OFFICE

HOTEL

Healthcare

What is predictive maintenance?

Every floor means business

People and revenue flow uninterrupted:

Fewer breakdowns and quick recovery:

KONE Retail life

Data-based investments:

Better reputation and atmosphere:

“KONE 24/7 Connected Services is able to lead me in the direction of the root cause, which would previously have been a bit of a guessing game, relying on little more than personal experience.”

Contact us

Sample form

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WELCOME TO KONE!